About Aiforia

Aiforia equips pathologists and scientists in preclinical and clinical labs with powerful deep learning artificial intelligence and cloud-based technology to improve the efficiency, consistency and quality of tissue diagnostics and medical image analysis across a variety of fields from oncology to neuroscience.

Aiforia’s mission is to provide the highest quality solutions for AI-assisted image analysis to enable personalized and democratized care for patients.

Are you ready to assist medical professionals to harness the power of AI?

Role and Responsibilities

We are looking for a customer service minded person to take care of our internal IT support, related to operating systems, hardware and software, supporting our US operations. You will also be the first point of contact for our external customers for issues related to Aiforia cloud.

In this role you will need to be adaptive, a quick learner, reliable and able to follow up cases until completion. You will cooperate with our EU technical teams, but because of the time zone differences you will also have to gather information and make decisions on your own and thus be a self starter.

Further responsibilities include:

- Assist customers with uploading, converting and preparing images for the Aiforia cloud software 

- Be the hands-on person for setting up network devices and peripherals in our internal premises 

Requirements:

- Customer service minded mentality 

- Previous experience in a similar role is expected 

- A keen interest in IT and how computers and software in general work 

What is seen as an advantage:

- Experience with some of the following technologies: Azure, AWS, GCP, PowerShell, Bash   

What do we offer?

- Excellent possibility to work at the forefront of medical technology and bring novel AI innovation to the hands of medical professionals. 

- International and dynamic environment and team of motivated top professionals in AI technology, software development, medical sciences and business development.  

- Possibility to grow the role based on your results and experience. 

Additional information

Please note that we don’t provide relocation support so please make your visa status clear in the application.

We process the applications as we receive them, on a first-come, first-serve basis, and will invite suitable candidates for an interview.

We are committed to creating an environment of inclusivity in which all voices and individuals are heard. Aiforia strives towards this by providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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