About Aiforia

Aiforia equips pathologists and scientists in preclinical and clinical labs with powerful deep learning artificial intelligence and cloud-based technology to improve the efficiency, consistency and quality of tissue diagnostics and medical image analysis across a variety of fields from oncology to neuroscience.

Aiforia’s mission is to provide the highest quality solutions for AI-assisted image analysis to enable personalized and democratized care for patients.

Are you ready to assist medical professionals to harness the power of AI?

Role and Responsibilities

We are looking for an agile, creative and enthusiastic Sales Support Specialist to support our global sales team in the US time zone to meet its targets. In this role, you will be providing administrative and operational support to the sales team, especially by managing all the international events in the Americas, exhibitions, conferences arrangements, as well as by managing the sales process and sales meeting. You will work closely with the marketing team to make sure the sales team has everything it needs for top-notch performance.

The job involves a hybrid working arrangement, including office-based work, home office, and remote working environments such as conferences or customer events. As the primary organizer, you are required to travel and actively participate in 3-5 events per year, with responsibilities encompassing all aspects of event organization. The role offers flexible work schedules and requires a customer service-oriented mindset. Flexible working hours are necessary as some work events may occur on weekends.

To be successful in this role, the Sales Support Specialist should be proactive, taking initiative and addressing issues before they arise. They should also be self-motivated and driven to achieve goals without needing constant direction. Furthermore, they should consistently exceed expectations, setting a high standard for themselves and others.

Responsibilities:

• Plan, organize, and participate in conferences and exhibitions. This includes but is not limited to: event sponsorships, event budgets, exhibition booth design and setup, event logistics, solving problems

• Support the sales team: pre-sales email campaign, CRM campaign

• Operate the sales helpdesk, administrative assistant of Chief Commercial Officer (CCO)

• Organize internal meetings, client meetings, internal events, and training

• Meeting records, working with databases in Excel and Google sheet

• Prepare reports for sales team meeting based on issued invoices, sales results, sales forecasts, leads, and CRM.

• Support and handle invoicing and contract renewals.

• Other sales activities, depending on your background and experience, including tender support, etc.

Qualifications:

• Suitable business administration education, B.Sc. or equivalent

• Experience in international conference and exhibition coordination

• 3-5 years of relevant work experience

• Fluent written and spoken English (no need to speak Finnish)

• Excellent project management and problem solving skills

• Ability to work completely independently and proactively

• Strong communication skill and customer oriented

• Goal-oriented, organized, and able to manage time

• Office365 (Excel, Word, Powerpoint) skills

• Google Workspace (docs, sheets, slides, forms, calendar) skills

What is seen as an advantage:

• Experience in international business environment

• Experience is sales or presales or telesales

• Experience in event planning and participation management

• Experience using CRM systems (e.g. Hubspot, Salesforce)

• Experience or professional interests in biomedical sciences or ICT

• Knowledge of efficient customer support techniques

What We Offer:

• A supportive and enthusiastic work culture within a multidisciplinary team

• Sales career development in the fascinating world of artificial intelligence and medical image analysis

• Flexible hybrid working opportunity

• Opportunities for career development

• Comprehensive health care and insurance coverage

• Competence development, training, and coaching

Location:

Cambridge office, Massachusetts

Additional information:

Applicants must have existing and valid authorization to work in the United States. We are unable to sponsor visas for this position. Must have US permanent residency.

How to apply:

Are you the person we are looking for? Apply for this job by December 31, 2024 at the latest. We will invite candidates for an interview at the beginning of January 2025. Please send your application and CV through careers.aiforia.com

We process the applications as we receive them, on a first-come, first-serve basis, and will invite suitable candidates for an interview, and will invite suitable candidates for an interview in the beginning of September.

We are committed to creating an environment of inclusivity in which all voices and individuals are heard. Aiforia strives towards this by providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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